Return at store:
You can return or exchange your items at a Florentino store without any additional cost. Florentino outlets and El Corte Inglés department stores are excluded (+info)
Return from a home address:
If you want to make the return from your home address, you must bear the return costs which will be deducted from the amount of your refund, as long as the products are in perfect conditions and properly labelled.Once your return request is approved, we will send you a code-voucher via email, for the value of the return shipping costs which you may use on your next purchase in our online store.
- From Spain - Península: 5,99 €
- From Spain – Balearic Islands: 12,99 €
- From Portugal: 12,99 €
- From Other European Countries: 19,99 €